FAQ
Last updated:
How do I make my draft read naturally?
Paste your text → see which sentences read as machine-made → rewrite those (or the whole text) → compare before and after.
Which languages?
Detection & rewriting support English, Chinese and other major languages; the interface ships in 10 languages (English, Chinese, Japanese, Korean, Spanish, French, Portuguese, German, Russian, Arabic).
Do credits expire?
No. Credits never expire and are consumed per feature.
Which documents can I upload?
.txt, .docx and .md — just drag them into the input box.
How accurate are the sentence-level checks?
These are heuristics, not ground truth. Sentence-level highlights help you target rewrites; treat them as guidance.
How do I request a refund or after-sales help?
You have 14 days from purchase to request a full refund, for any reason. Write to us with your order reference, or open your consumption history, find that purchase and click “Request after-sales” to file a ticket — you can see every reply in the ticket. If the problem is ours (the task produced no output, the run failed, or the quality did not meet the bar we advertise) we also refund unconditionally, and a task that produced nothing is refunded automatically. We answer within 72 hours.
Am I charged when a job changes nothing?
No. If the rewriter finds nothing worth changing, the rewrite comes back identical, or no detector was configured for a verification run, the reserved credits are released automatically — you will see the charge and the refund in your credit history. You only pay for work that actually happened.